10 Jobs in San Jose, CA
Floor Coverings International of West Santa Clara County is Hiring an Office Manager Near San Jose, CA
- Bonus based on performance
- Competitive salary
- Training & development
- No experience is required, but 1-3 years of experience is preferred.
- Paid training.
- Full-time
- Annual company convention (determined by the owner and local structure goals)
- Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company).
Customer Management
- Develop trust with customers by living our Core Values all day and every day.
- Creating raving fans by providing extra-mile service
- As soon as possible, convert leads to appointments by scheduling appointments for the sales team.
- Follow up on open proposals as needed.
- Keep the showroom and office organized and presentable.
- Assist in the development, management & delivery of local marketing tactics.
- Resolve customer conflicts.
- Ensure customers feel cared for by taking pride in what you do—providing extra-mile service by going above and beyond expectations.
- Strengthen emotional connections with customers and the community by engaging in the community and making it fun!
- Support and participate in home shows.
- Support and implement local marketing efforts as needed.
- Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.
- Order all products needed for jobs accurately and follow up on delivery.
- Schedule the job to meet the schedule of customer and installers.
- Communicate with installers and customers on start dates and times.
- Update the customer with ongoing details of installation and job progress.
- Discuss and obtain written permission for any changes in contracted work.
- Confirm scope of work and compensation with installers prior to start of job.
- Update Salesforce/production board daily with status of job and upcoming schedule.
- As a job is landed and produced, complete the job costing form with the pertinent details.
- Accurately update QuickBooks daily for all income and expenses.
- Track, prepare and manage timely payment of business-related expenses.
- Attend weekly meetings with the owner at scheduled times.
- Submit the GS&R Prep form weekly via email.
- Work weekly and monthly to meet goals.
- Be available to attend training seminars at the owner’s discretion.
- Make decisions and act in accordance with Floor Coverings International's core values and mission.
- Excellent customer service skills
- Strong communication skills, particularly over the phone.
- Organized, detail oriented, and able to multi-task.
- Experienced in bookkeeping using QuickBooks is a plus.
- Able to work independently without supervision.
Job Summary
Full Time
$93k-123k (estimate)
05/07/2024
07/06/2024
The job skills required for Office Manager include Customer Service, Scheduling, Bookkeeping, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Office Manager positions, which can be used as a reference in future career path planning. As an Office Manager, it can be promoted into senior positions as an Office Manager, Senior that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Manager. You can explore the career advancement for an Office Manager below and select your interested title to get hiring information.
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